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Shipping & Returns
- Eight One is not responsible for damage to packages that occur during shipping and handling by our couriers
- Orders ship via UPS Monday, Wednesday, and Friday excluding holidays
- In the event of a returned packaged, the customer is responsible for shipping item back to Eight One. Eight One will not provide a return label.
- Orders with incorrect shipping information may experience delayed shipping times
- Estimated delivery time is approximately 3-5 business days after shipping for all domestic orders
- Estimated delivery time is approximately 3-4 weeks after shipping for all international orders
- For international orders, customers will be responsible for any duty or customs fees
IN STORE PICK UP
We process online orders sequentially as they are received and we typically process within 24-48 hours after the order is received (not including Sundays and holidays). Once your order is ready, you will receive an automated email notifying you that your order is ready for pick up. You can pick up your order anytime during our normal business hours of 12-7pm M-Sat. Please note orders might experience a slight delay in processing for limited release product.